DATA…RUBBISH IN, RUBBISH OUT!

NHSAn administrator for St. James’s Hospital, Leeds, was forced to apologise to a grieving family after one of the hospital’s IT staff sent a text message to former male patient asking him to ‘rate’ his A & E experience, not realising the patient had died on the premises, three weeks prior! I believe St. James’s is a teaching hospital. I wonder what lesson has been learned?

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